User centered design and development
TAKT supports you to design and deliver user centric products and services based on evidence and the needs of the business.
User research
Our consultants have over 15 years experience working on the highest profile services in use by the public. We have experience in sketching, prototyping using the GOV.UK toolkit and Figma, as well as low fidelity methods of testing our ideas. This includes paper processes and role play. We are well versed in the latest accessibility standards and ensure accessibility is a way of working, not a last minute addition.
Service design
Expertise in service design, for some really complicated gnarly problems users face in government. Our service design services include facilitation, service mapping, User-centred design advocacy and Product strategy.
Interaction design
Our consultants have over 15 years experience working on the highest profile services in use by the public. We have experience in sketching, prototyping using the GOV.UK toolkit and Figma, as well as low fidelity methods of testing our ideas. This includes paper processes and role play. We are well versed in the latest accessibility standards and ensure accessibility is a way of working, not a last minute addition.
Content design
Content design is more than words. It's the information architecture and a vital pillar and contribution to Service Design. We have worked with some of the best Content Designers and have a healthy network of consultants in this area. We help enable true callaboation with content designers, and ensure content is crafted and tested early on in the design process.
Design sprints
Some problems we face are perfect candidates for design sprints. We help clients understand the right problem, and help set up and facilitate the sprints, providing tangible design artefacts at the end of the process.
Sustainability reviews
We take designing digital services seriously, we take a human centric approach, but not at the impact to the planet. Design should look to move beyond Human Centrered design, and look at the impact that service have on the planet long after that service is no longer used. We have an in-house environmental auditer that looks at the impact our digital services have, how to reduce our carbon foot print, and challenge the need for digital services on a case by case basis.
Speak to us today?
We'd love to discuss our work in more details, and find out about your users and business needs.
Email us hello@takt.design and we can set up a call today.