TAKT Services

TAKT combines human-centered design principles with the power of AI to deliver impactful, efficient, and inclusive products and services that meet both user and business needs.

User Research

With over 15 years of experience, our team excels in evidence-based user research. From prototyping with tools like Figma and the GOV.UK toolkit to low-fidelity testing methods such as role play, we ensure user insights guide every decision. We integrate AI-powered analytics to uncover deeper behavioral patterns, enhancing the design process and accessibility standards.

Service Design

Our expertise in tackling complex problems through service design ensures seamless experiences. From mapping services to advocating user-centered strategies, we use AI to model system flows, predict outcomes, and enhance service delivery.

Interaction Design

We specialize in crafting intuitive, accessible interfaces using the latest tools and accessibility guidelines. With AI-powered prototyping and usability testing, we refine user flows and interactions, ensuring effortless digital experiences.

Content Design

Content design extends beyond words to include information architecture, a key pillar of service design. We leverage AI-driven tools to craft and test content, ensuring consistency and clarity while enabling true collaboration between disciplines.

Design Sprints

We specialize in facilitating design sprints to tackle critical challenges. By incorporating AI insights, we help identify the right problem to solve and deliver actionable outputs to accelerate progress.

Sustainability Reviews

Our approach moves beyond human-centered design to consider environmental impact. By integrating AI-powered lifecycle analyses, we assess and minimize the carbon footprint of digital services, challenging unnecessary digital outputs for a more sustainable future.