About TAKT
Who we are
TAKT is a London-based service design agency specialising in digital transformation and user-centered design (UCD) for government and enterprise. We create meaningful, sustainable digital services that deliver real impact.
We approach digital transformation through rigorous service design and UCD principles. Our team combines research-driven insights with interaction design expertise and sustainability practices to shape government services and enterprise solutions that truly serve users and drive meaningful change.
Our values
- 01
User-Centered Design
We prioritize real user needs and create intuitive solutions that serve people first.
- 02
Sustainable Impact
We design with the planet in mind, reducing waste and environmental impact at every stage.
- 03
Transparent Collaboration
We work openly with clients and teams to ensure solutions align with business and social goals.
Meet the team
Barry
Design Lead
Barry brings over a decade of experience in service design and digital transformation, having led projects for major government and enterprise clients.
Louise
Head of Sustainability
Louise specializes in sustainable design practices and accessibility, ensuring our solutions are both environmentally conscious and inclusive.
How we work
Our approach is rooted in understanding our clients' needs and their users' behaviors. We believe in a collaborative process that involves our clients at every step.
We combine strategic thinking with creative problem-solving to deliver sustainable solutions that not only look great but also drive measurable impact.
Our sustainable design process
Discover
We dive deep into your business, users, and challenges through research and workshops.
Define
We define the problem space and outline sustainable solutions aligned with your goals.
Design
We create and iterate on designs based on insights and user feedback.
Develop
We bring the designs to life through careful development and accessibility testing.
Deliver
We launch the solution and provide ongoing support for continuous improvement.